Careers
Professional Services Engineer
Location
Redwood City, CA or Ann Arbor, MI
Description
Professional Services is responsible for technical implementation and support of our clients via phone and email (no travel required). Additionally, you’ll use your business acumen and creativity to maximize the client performance through efficient implementation of the hosted MyBuys 1:1 Behavioral Recommendation service, and will therefore have a direct influence on driving customer results.
Key areas of responsibility include:
- Drive implementation of MyBuys clients by integrating their data feeds, product configuration, and client website integration
- Work closely with client IT teams via phone, email and web conferencing (no travel required)
- Design methods and develop tools (such as Java or XML verification scripts and data parsing scripts) to streamline the client servicing
- Provide input to the Engineering team to drive new features into the product
The ideal candidate has a high degree of self motivation, an unwavering commitment to excellence, great attitude and work ethic, and startup experience.
Prerequisites
BS/MS in Computer Science, Engineering or equivalent technical degree
Technical and/or Job Specific Skills
- 3+ years delivering solutions to clients (E-commerce or digital marketing, internet advertising, behavioral eMarketing)
- Experience in startup environment, preferably SaaS
- Experience using ETL mapping tools to do comprehensive data scrubbing, transformation and mapping with retail data feeds
- Solid understanding of web technologies (HTML, JavaScript, XML, and Http)
- Oracle, PL/SQL, SQL Loader
- Understanding of Linux environments and shell scripting
- Java a big plus
- Ability to deliver projects on time with minimal supervision
Please refer all inquires to: ServicesJobs@mybuys.com
About MyBuys
MyBuys is the leading provider of personalized product recommendations for online retailers. The company builds deep profiles based on each individual shopper's behavior, and then uses a patented portfolio of algorithms and real-time optimization to deliver the most relevant recommendations. MyBuys' clients are increasing average order value by 45 percent, improving conversion rates by 90 percent, and boosting overall online revenue 10-30%. Premier retailers—including Lancôme, Wine Enthusiast and Cost Plus World Market—partner with MyBuys to offer intelligent, personalized recommendations to their shoppers. Based in Redwood City, Calif., MyBuys is a privately held company. http://www.MyBuys.com
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Consumer Insights Into Multi-Channel Interactions: Practical Tools for Profitable Selling
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